Mailroom & Office Operations Specialist

Xerox; Pittsburgh (Allegheny County); On-site; USD 34,000 - 42,000; Full time

Job summary

Xerox Holdings Corporation in Pittsburgh is seeking a Mailroom Associate to support Xerox-managed service sites with efficient docucare, mail, and office tasks. This role blends hands-on document production with basic client support.

Responsibilities include mail sorting, shipping, basic equipment troubleshooting, stocking supplies, and helping optimize workflow. The ideal candidate has a HS diploma, at least 1 year in print, mail, or customer service, and strong organization and communication

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in print, mail, or customer service.
• Basic to intermediate proficiency with Microsoft Office.
• Ability to operate and maintain print/mail equipment.
• Strong organization and multitasking in a fast-paced environment.
• Bilingual English/French or other languages preferred for some locations.

Responsibilities

• Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
• Shipping tasks: sorting, delivery, scanning, packages of incoming/outgoing packages.
• Conduct basic troubleshooting and maintenance of office equipment.
• Paper tasks: Ordering and Stocking paper supplies.
• Kitchens tasks: Ordering and stocking kitchen items.
• Interact professionally with clients and end-users; provide support and elevate issues as needed.
• Maintain inventory levels and assist in ordering office/production supplies.
• Participate in workflow optimization and continuous improvement initiatives.

Skills

MS Office

Organizational Skills

Multitasking

Print Equipment

Customer Service

Bilingual

Education

High School Diploma

Post-secondary training in technology or print production

Job description

Xerox Holdings Corporation in Pittsburgh is seeking a Mailroom Associate to support Xerox-managed service sites with efficient docucare, mail, and office tasks. This role blends hands-on document production with basic client support.

Responsibilities include mail sorting, shipping, basic equipment troubleshooting, stocking supplies, and helping optimize workflow. The ideal candidate has a HS diploma, at least 1 year in print, mail, or customer service, and strong organization and communication