Print & Mail Operations Associate

Xerox Corporation; Pittsburgh (Allegheny County); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Substantial growth opportunities

Full medical/dental/vision, wellness,

Health Savings Account & 401k matching

Paid time off, holidays & personalDays

Competitive hourly compensation with/o

Overtime potential

Job summary

Xerox Holdings Corporation is seeking a Delivery Account Operations Associate to support Xerox-managed service sites with efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.

Travel to support multiple customer accounts and coverage during vacations is required; the position emphasizes operational efficiency, quality checks, and proactive problem solving in a fast-paced

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year experience in a print, mail, or customer service role.
• Post-secondary training in technology, office administration, or print production is a plus.

Responsibilities

• Operate digital and color print equipment for document production.
• Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
• Use finishing equipment such as laminators, paper cutters, and inserters.
• Travel to support multiple customer accounts and provide coverage during employee vacations and absences (approximately 25% driving).
• Conduct basic troubleshooting and maintenance of office equipment.
• Monitor job queues, perform quality checks, and log/report production activities.
• Assist with file preparation, scanning, archiving, and electronic file management.
• Interact professionally with clients and end-users; provide support and escalated issues as needed.
• Maintain inventory levels and assist in ordering office/production supplies.
• Participate in workflow optimization and continuous improvement initiatives.

Skills

Microsoft Office

Driver's license

Organizational skills

Print/Mail equipment

Communication skills

Physical ability

Bilingual (English/French)

Education

High School Diploma

Post-secondary training (technology, office administration, or print production)

Job description

Xerox Holdings Corporation is seeking a Delivery Account Operations Associate to support Xerox-managed service sites with efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.

Travel to support multiple customer accounts and coverage during vacations is required; the position emphasizes operational efficiency, quality checks, and proactive problem solving in a fast-paced