Print & Mail Production Specialist

Xerox; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Xerox Holdings Corporation in Pittsburgh seeks a Print Production Associate to manage on-site solutions, including mailroom services, print and document operations, and administrative support, ensuring service excellence.

Responsibilities include operating office and production equipment, performing mail duties, and supporting document preparation and finishing. The role emphasizes strong communication, attention to detail, and the ability to work independently in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of experience in customer service or operations support preferred.
• Training on Xerox systems and equipment will be provided.

Responsibilities

• Operate office and production equipment (printers, scanners, inserters, fax) and ensure optimal performance.
• Perform mail handling duties including sorting, scanning, distribution, and package tracking.
• Support document preparation, printing, and finishing (stapling, binding, laminating).
• Maintain logs and documentation for billing, meter reads, and production jobs.
• Ensure compliance with SLAs and escalate issues promptly.
• Monitor supply inventory and perform replenishment as needed.
• Deliver excellent customer service and act as daily client contact.
• Use MS Office tools and internal systems to complete administrative tasks.

Skills

Interpersonal communication

Multitasking

Microsoft Office

Attention to detail

Independent work

Problem solving

Physical stamina

Education

High School Diploma

Tools

Microsoft Office

Job description

Xerox Holdings Corporation in Pittsburgh seeks a Print Production Associate to manage on-site solutions, including mailroom services, print and document operations, and administrative support, ensuring service excellence.

Responsibilities include operating office and production equipment, performing mail duties, and supporting document preparation and finishing. The role emphasizes strong communication, attention to detail, and the ability to work independently in a fast-paced environment.