Mailroom & Logistics Specialist

Xerox; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Xerox is seeking a mailroom associate to support daily mailroom and office services operations in our New York facility. You will receive, sort, distribute, and deliver mail, process shipments, and maintain accurate records while ensuring security and adherence to SLAs.

This role requires a high school diploma, strong organizational skills, the ability to lift up to 50 pounds, and proficiency with Microsoft Office. You will work with a collaborative team to improve processing and service quality.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced setting.
• Proficient with Microsoft Office applications.

Responsibilities

• Receive, sort, distribute, and deliver incoming mail, packages, and courier shipments.
• Process outgoing mail and shipments using approved mailing and shipping systems.
• Prepare, package, and label materials for domestic and international shipments.
• Review mail requests and supporting documentation to ensure accuracy and completeness before processing.
• Operate mailroom equipment, including postage meters, scanners, printers, and shipping systems.
• Maintain accurate shipment records, tracking information, and delivery confirmations.
• Assist customers with package tracking, delivery inquiries, and mail-related support requests.
• Coordinate with vendors, couriers, and internal departments to resolve delivery issues.
• Maintain mailroom inventory, supplies, and organized work areas.
• Support document scanning, digital mail processing, records management activities, and other operational projects as assigned.

Skills

Organizational skills

Attention to detail

Customer service

Verbal and written communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Xerox is seeking a mailroom associate to support daily mailroom and office services operations in our New York facility. You will receive, sort, distribute, and deliver mail, process shipments, and maintain accurate records while ensuring security and adherence to SLAs.

This role requires a high school diploma, strong organizational skills, the ability to lift up to 50 pounds, and proficiency with Microsoft Office. You will work with a collaborative team to improve processing and service quality.