Mailroom Associate - Pittsburgh, PA

Xerox; Pittsburgh (Allegheny County); On-site; USD 34,000 - 42,000; Full time

Job summary

Xerox Holdings Corporation in Pittsburgh is seeking a Mailroom Associate to support Xerox-managed service sites with efficient docucare, mail, and office tasks. This role blends hands-on document production with basic client support.

Responsibilities include mail sorting, shipping, basic equipment troubleshooting, stocking supplies, and helping optimize workflow. The ideal candidate has a HS diploma, at least 1 year in print, mail, or customer service, and strong organization and communication

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in print, mail, or customer service.
• Basic to intermediate proficiency with Microsoft Office.
• Ability to operate and maintain print/mail equipment.
• Strong organization and multitasking in a fast-paced environment.
• Bilingual English/French or other languages preferred for some locations.

Responsibilities

• Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
• Shipping tasks: sorting, delivery, scanning, packages of incoming/outgoing packages.
• Conduct basic troubleshooting and maintenance of office equipment.
• Paper tasks: Ordering and Stocking paper supplies.
• Kitchens tasks: Ordering and stocking kitchen items.
• Interact professionally with clients and end-users; provide support and elevate issues as needed.
• Maintain inventory levels and assist in ordering office/production supplies.
• Participate in workflow optimization and continuous improvement initiatives.

Skills

MS Office

Organizational Skills

Multitasking

Print Equipment

Customer Service

Bilingual

Education

High School Diploma

Post-secondary training in technology or print production

Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Purpose:

The Mailroom Associate supports Xerox-managed service sites by providing efficient docucare, mail, and office-related services. This role blends hands‑on document production and finishing work with basic client support and workflow coordination.

Primary Responsibilities:

• Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.


• Shipping tasks: sorting, delivery, scanning, packages of incoming/outgoing packages.


• Conduct basic troubleshooting and maintenance of office equipment.


• Paper tasks: Ordering and Stocking paper supplies.


• Kitchens tasks: Ordering and stocking kitchen items.


• Interact professionally with clients and end-users; provide support and elevate issues as needed.


• Maintain inventory levels and assist in ordering office/production supplies.


• Participate in workflow optimization and continuous improvement initiatives.

Skills and Qualifications:

• Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).


• Strong organizational and multitasking skills in a fast‑paced environment.


• Ability to operate and maintain various print and mail equipment.


• Clear communication skills and a customer service mindset.


• Physical ability to lift up to 50 lbs and stand/walk for long periods.


• Bilingual (English/French or other languages) preferred for some locations.

Education and Experience:

• High School Diploma or equivalent required.


• Minimum 1 year experience in a print, mail, or customer service role.


• Post-secondary training in technology, office administration, or print production is a plus.