Mailroom Clerk I

Aroha Technologies, Inc; Oklahoma City (OK); On-site; USD 30,000 - 36,000; Full time

Job summary

Aroha Technologies, Inc. in Oklahoma City, OK, is seeking a Mailroom Clerk I to operate high-volume mailing equipment and manage thousands of outgoing pieces daily. This onsite role supports the DDS by ensuring timely processing and accurate mail distribution.

The position requires lifting up to 75 pounds, standing most of the day, and occasional collaboration with IT to resolve printer and software issues. It is a 6–12 month assignment with potential extensions.

Qualifications

• High school education required or preferred.
• Mailroom experience is helpful but not required.
• Must be able to lift 50–75 pounds and handle frequent physical tasks.

Responsibilities

• Operate large mailing equipment (printers, inserters, meters, folders).
• Troubleshoot common mechanical issues and coordinate maintenance.
• Ship large paper files to government offices; track inventory and supplies.
• Coordinate with IT for printer/network issues and with vendors for service.

Skills

Mailroom

Mail Equipment

Mail Processing

Education

High school diploma

Tools

Mail Print Software

Mail Tracking Software

Shipping Software

Inventory Management

IT Support

Job description

Title: Mailroom Clerk I

Interview: In-person (ASAP 3 panel interview and SSA federal background check)

Duration: 6-12 months with option to extend (not to exceed 12 months total)

Location & Schedule: Oklahoma City,OK

Work: Onsite

Description

This position provides support for the Oklahoma Department of Rehabilitation Services - Disability Determination Services Division by operating multiple pieces of large mailing equipment to ensure thousands of pieces of outgoing mail created daily by the Division is sent out timely and accurately. Duties include operating large mailing equipment such as high volume printers, complex mail-inserting machines, mail meters, paper joggers, and envelop folders. Machine operators are responsible to ensure machines are constantly operating properly and performing their function efficiently to ensure all mail is processed timely. Candidate must also constantly refill machines with reams of paper, sealing fluid, ink, etc. all throughout a standard workday. Successful candidate must learn how to troubleshoot common mechanical issues of all mail machines to attempt to resolve the issue quickly and have them operating properly within a quick timeframe. If unable to resolve issues, the candidate must contact the appropriate contracted maintenance contractors and be able to effectively describe the issues over the phone or via email and pass along status of machines and service calls to DDS management in real-time. Additional duties include operating mail print software and mail tracking software to ensure timely printing and tracking of thousands of pieces of outgoing mail produced by the Division daily. This position also requires the candidate to learn how to ship large paper files to appropriate government offices around the country using a desktop, shipping software, and weigh scale. Candidate will be responsible to track inventory of all necessary Mail Room supplies and must promptly notify the Supply Department when critical supplies are low to ensure no loss of mail production. Position is responsible to know when and how to contact vendors for support and service repair for mailing equipment when they are malfunctioning. Additionally, position will coordinate with the in-house IT department to address local network, printer, and software issues. There may be occasional times when work in the mail equipment room is slow, at which point the candidate may be required to assist with the processing of return mail and other tasks in the Mail Center.

Requirements

minimum high school education mailroom experience preferred but not required

Physical Job Requirements

• Stand: Must be able to stand constantly eight (8) hours per day.
• Sit: Minimal sitting at a desk and computer involved in this job. Less than one hour per day.
• Lift: Must be able to constantly lift over 50 pounds from the ground and stock shelves with boxes weighing the same or more on a frequent basis. Must be able to lift up to 75 pounds, when necessary.
• Push: Must be able to push large carts of mail and supplies boxes weighing over 100 pounds throughout a large office setting.
• Bending: Must be able to constantly bend at the waist and knees constantly throughout an eight (8) hour workday.
• Kneeling: Frequent kneeling lift heavy boxes and equipment, troubleshoot issues on machines low the ground, etc. throughout an eight (8)- hour workday.
• Crouching: Occasional.
• Temperature: Temperature of Room is kept cool, but equipment may cause it to rise. Candidate must be able to handle warm temperatures occasionally, when HVAC is not functioning properly.
• Noise: Candidate will be provided with hearing protection equipment. However, they must be able to be handle exposure to constant loud noise of printers, inserting, metering, and folding machines eight (8) hours a day.

The Department of Rehabilitation Services will conduct a Federal criminal background check on new hires as part of an offer of employment that is made contingent upon a successful criminal background check.

Primary Skills

Mailroom, Mail Equipment, Mail Processing

Secondary Skills

Mail Print Software, Mail Tracking Software, Shipping Software, Inventory Management, Troubleshooting, IT Support