Mail Services Representative - Work Location: Midland, PA

The Pennsylvania Cyber Charter School; Midland (Beaver County); On-site; USD 28,000 - 36,000; Full time

Job summary

The Pennsylvania Cyber Charter School is seeking a Mail Services Representative to handle the accurate processing, distribution, and handling of incoming and outgoing mail and packages. This role supports daily operations by ensuring efficient mail flow and reliable customer service to staff and partners.

The position requires strong attention to detail, organization, and the ability to manage multiple tasks in a fast-paced environment, with on-site work five days a week.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year of relevant professional experience.
• Excellent communication and interpersonal skills.
• Clearances: Child Abuse, PA State Police, FBI required.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Prepare and process outgoing mail, including postage and labeling.
• Ensure timely delivery of mail to departments or individuals.
• Maintain records of mailroom activity, postage usage, and shipping costs.
• Coordinate with carriers to manage shipments and resolve issues.
• Operate mailroom equipment such as postage meters and scanners.
• Maintain a clean and secure mailroom environment.
• Work on-site five days per week.

Skills

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

The Mail Services Representative is responsible for the accurate and timely processing, distribution, and handling of incoming and outgoing mail and packages. This role supports daily operations by ensuring efficient mail flow, maintaining records, and providing reliable customer service to internal staff and external partners. The position requires strong attention to detail, organization, and the ability to manage multiple tasks in a fast-paced environment

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required.
• Minimum of one years of relevant professional experience
• Must possess excellent communication and interpersonal skills
• Child Abuse Clearance; Pennsylvania State Police Criminal Record Check and Federal Bureau of Investigation (FBI) Clearance
• ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Receive, sort, and distribute incoming mail, packages, and deliveries
• Prepare and process outgoing mail, including postage, metering, labeling, and postal service distribution
• Ensure timely delivery of mail to appropriate departments or individuals
• Ensure compliance with US Postal Service regulations and company procedures
• Maintain accurate records of mailroom activity, postage usage, shipping costs, and department specific monthly reporting
• Coordinate with carriers to manage shipments and resolve any issues
• Assist in the preparation and distribution of bulk mailings, special deliveries, and confidential documents
• Operate mailroom equipment such as postage meters, scanners, and sorting equipment
• Maintain and troubleshoot basic mailroom equipment issues
• Monitor and replenish mailroom supplies (envelopes, labels, postage, etc.)
• Assist with document handling, copying, and distribution projects as needed.
• Support special projects, including large mailings or organizational communications.
• Maintain a clean, organized, and secure mailroom environment.
• Requirement to work on-site five days per week and on inclement weather days
• Fosters a positive work culture that encourages collaboration, creativity, and accountability
• Demonstrated professional behavior, including discretion, good judgment and integrity
• Comply with internal processes and procedures
• Work collaboratively with others in a diverse and inclusive environment
• Perform any additional duties deemed necessary by the Mail Services Manager and Facilities Operations Manager-Project Manager

ENVIRONMENTAL FACTORS/PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl for long periods of time. Employee must be able to operate mail tools and operating equipment. The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job description is only a summary of the typical functions of the position, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Additional duties may be assigned, as necessary.