Mail Services Representative | Open Until Filled

PA Cyber; Pennsylvania; On-site; USD 34,000 - 43,000; Full time

Job summary

PA Cyber in Midland, PA is seeking a Mail Services Representative to manage incoming/outgoing mail, coordinate with carriers, and maintain records. The role requires attention to detail, organization, and ability to multitask in a fast-paced environment.

The position is on-site five days per week, with duties including mail preparation, equipment operation, and support for bulk mailings and confidential documents. Customer service to internal staff and external partners is essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year of relevant professional experience.
• Clearances: Child Abuse Clearance; PA State Police Criminal Record Check; FBI Clearance.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Prepare and process outgoing mail, including postage, metering, labeling, and postal service distribution.
• Ensure timely delivery of mail to appropriate departments or individuals.
• Ensure compliance with USPS regulations and company procedures.
• Maintain accurate records of mailroom activity, postage usage, shipping costs, and monthly reporting.
• Coordinate with carriers to manage shipments and resolve issues.
• Assist in bulk mailings, special deliveries, and confidential documents.
• Operate mailroom equipment such as postage meters, scanners, and sorting equipment.
• Maintain and troubleshoot basic mailroom equipment issues.
• Monitor and replenish mailroom supplies (envelopes, labels, postage, etc.).
• Assist with document handling, copying, and distribution projects as needed.
• Support special projects, including large mailings or organizational communications.
• Maintain a clean, organized, and secure mailroom environment.
• Work on-site five days per week and on inclement weather days.
• Foster a positive work culture that encourages collaboration, creativity, and accountability.
• Demonstrate professional behavior, including discretion, good judgment and integrity.
• Comply with internal processes and procedures.
• Work collaboratively with others in a diverse and inclusive environment.
• Perform any additional duties deemed necessary by the Mail Services Manager and Facilities Operations Manager-Project Manager.

Skills

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Mail Services Representative - Work Location: Midland, PA

Posted Jul 30, 2026

DEPARTMENT: Facilities Operations

JOB TITLE: Mail Services Representative

CLASSIFICATION: Non-exempt

REPORTS TO: Mail Services Manager

JOB GOAL: The Mail Services Representative is responsible for the accurate and timely processing, distribution, and handling of incoming and outgoing mail and packages. This role supports daily operations by ensuring efficient mail flow, maintaining records, and providing reliable customer service to internal staff and external partners. The position requires strong attention to detail, organization, and the ability to manage multiple tasks in a fast-paced environment.

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required.
• Minimum of one years of relevant professional experience
• Must possess excellent communication and interpersonal skills
• Child Abuse Clearance; Pennsylvania State Police Criminal Record Check and Federal Bureau of Investigation (FBI) Clearance

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive, sort, and distribute incoming mail, packages, and deliveries
• Prepare and process outgoing mail, including postage, metering, labeling, and postal service distribution
• Ensure timely delivery of mail to appropriate departments or individuals
• Ensure compliance with US Postal Service regulations and company procedures
• Maintain accurate records of mailroom activity, postage usage, shipping costs, and department specific monthly reporting
• Coordinate with carriers to manage shipments and resolve any issues
• Assist in the preparation and distribution of bulk mailings, special deliveries, and confidential documents
• Operate mailroom equipment such as postage meters, scanners, and sorting equipment
• Maintain and troubleshoot basic mailroom equipment issues
• Monitor and replenish mailroom supplies (envelopes, labels, postage, etc.)
• Assist with document handling, copying, and distribution projects as needed.
• Support special projects, including large mailings or organizational communications.
• Maintain a clean, organized, and secure mailroom environment.
• Requirement to work on-site five days per week and on inclement weather days
• Fosters a positive work culture that encourages collaboration, creativity, and accountability
• Demonstrated professional behavior, including discretion, good judgment and integrity
• Comply with internal processes and procedures
• Work collaboratively with others in a diverse and inclusive environment
• Perform any additional duties deemed necessary by the Mail Services Manager and Facilities Operations Manager-Project Manager