Mailroom Operations Specialist

PA Cyber; Pennsylvania; On-site; USD 34,000 - 43,000; Full time

Job summary

PA Cyber in Midland, PA is seeking a Mail Services Representative to manage incoming/outgoing mail, coordinate with carriers, and maintain records. The role requires attention to detail, organization, and ability to multitask in a fast-paced environment.

The position is on-site five days per week, with duties including mail preparation, equipment operation, and support for bulk mailings and confidential documents. Customer service to internal staff and external partners is essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year of relevant professional experience.
• Clearances: Child Abuse Clearance; PA State Police Criminal Record Check; FBI Clearance.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Prepare and process outgoing mail, including postage, metering, labeling, and postal service distribution.
• Ensure timely delivery of mail to appropriate departments or individuals.
• Ensure compliance with USPS regulations and company procedures.
• Maintain accurate records of mailroom activity, postage usage, shipping costs, and monthly reporting.
• Coordinate with carriers to manage shipments and resolve issues.
• Assist in bulk mailings, special deliveries, and confidential documents.
• Operate mailroom equipment such as postage meters, scanners, and sorting equipment.
• Maintain and troubleshoot basic mailroom equipment issues.
• Monitor and replenish mailroom supplies (envelopes, labels, postage, etc.).
• Assist with document handling, copying, and distribution projects as needed.
• Support special projects, including large mailings or organizational communications.
• Maintain a clean, organized, and secure mailroom environment.
• Work on-site five days per week and on inclement weather days.
• Foster a positive work culture that encourages collaboration, creativity, and accountability.
• Demonstrate professional behavior, including discretion, good judgment and integrity.
• Comply with internal processes and procedures.
• Work collaboratively with others in a diverse and inclusive environment.
• Perform any additional duties deemed necessary by the Mail Services Manager and Facilities Operations Manager-Project Manager.

Skills

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

PA Cyber in Midland, PA is seeking a Mail Services Representative to manage incoming/outgoing mail, coordinate with carriers, and maintain records. The role requires attention to detail, organization, and ability to multitask in a fast-paced environment.

The position is on-site five days per week, with duties including mail preparation, equipment operation, and support for bulk mailings and confidential documents. Customer service to internal staff and external partners is essential.