Mail Services & Fulfillment Specialist

Staples; Framingham (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible PTO

Online and retail discounts

401(k) match

Health/wellness programs

Job summary

Staples in Framingham, MA is seeking a diligent Mail Services Associate to manage mail, courier deliveries, copy requests, and fulfillment projects for the Home Office. You will move shipments, process outgoing mail, and support teams with dependable service.

You bring strong attention to detail, ability to read instructions, and proficiency with Microsoft Office. The role requires physical work, 40 lb lifts, and a customer-focused approach in a collaborative environment.

Qualifications

• High school diploma or GED required.
• 2+ years in digital copy/print or manufacturing environment.
• 1+ year in production finishing or print manufacturing.
• Typing speed 35 wpm and basic troubleshooting ability.
• Understanding USPS/UPS/FedEx shipping requirements.

Responsibilities

• Receive, scan and deliver incoming U.S. Mail and packages.
• Process outgoing mail including FedEx and USPS shipments.
• Record barcoded items and manage recipient databases with SendSuite Online.
• Complete fulfillment and mailing projects for multiple teams.
• Operate excel-based batch processing and folder/inserter equipment.

Skills

Customer service

Attention to detail

MS Office

Troubleshooting

Shipping knowledge

Communication

Education

High school diploma or GED

Tools

Postage meters

FedEx Ship Manager

SendSuite Online

Folder/inserters

Touchscreen equipment

Job description

Staples in Framingham, MA is seeking a diligent Mail Services Associate to manage mail, courier deliveries, copy requests, and fulfillment projects for the Home Office. You will move shipments, process outgoing mail, and support teams with dependable service.

You bring strong attention to detail, ability to read instructions, and proficiency with Microsoft Office. The role requires physical work, 40 lb lifts, and a customer-focused approach in a collaborative environment.