Mail Services Associate onsite in Newport Beach, CA

CBRE Group, Inc.; Newport Beach (CA); On-site; USD 42,000 - 55,000; Full time

Job summary

CBRE Group, Inc. in Newport Beach, CA is seeking a Mail Services Associate to manage mailroom operations for a building or campus as part of Office Operations.

This fully onsite role (Monday–Friday) handles audits of deliveries, approves or rejects items, coordinates expedited mail, posts stamps, stocks copy rooms, answers inquiries, and recommends process improvements to boost efficiency. Applicants should have a High School Diploma or GED with 3–4 years of related experience and strong

Qualifications

• High School Diploma or GED with 3–4 years of related experience.
• Ability to write routine reports and correspondence.
• In-depth knowledge of processes and ability to communicate complex content clearly.
• Strong MS Office skills (Word, Excel, Outlook).
• Excellent organizational capabilities and curiosity.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure packages arrive same day or notify consignee of next-day arrival; move mail and supplies per schedule.
• Protect shipments from damage and coordinate with vendors.
• Process shipment requests and advise package owners of arrangements.
• Apply postage to outgoing mail and maintain postage supplies.
• Stock copy rooms and support copier fleet production.
• Answer inquiries from clients and coworkers and present information clearly.
• Gather data to identify problems and suggest improvements to increase team efficiency.

Skills

Routine report writing

Communication skills

Analytical thinking

Education

High School Diploma or GED

Tools

Microsoft Office

Word

Excel

Outlook

Job description

About the Role:

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

This is a fully onsite role Monday-Friday in Newport Beach, CA.

What You’ll Do:

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.