Mail Processing Senior Support Clerk - Temporary

Kern Family Health Care; Bakersfield (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider in Bakersfield, California is seeking a detail-oriented office assistant for a full-time temporary position. Responsibilities include handling returned mail, providing data entry support, and managing incoming phone calls. Ideal candidates will have a high school diploma and at least one year of office experience, along with strong data entry skills. Preferred qualifications include bilingual Spanish/English skills. This role offers an opportunity to contribute to a supportive environment and ensure efficient office operations.

Qualifications

• Minimum 1 year of office experience.
• Strong data entry skills.
• Typing skills of 30+ NWPM.

Responsibilities

• Handle all departmental returned mail accurately.
• Provide data entry support for the department.
• Answer and manage incoming phone calls professionally.

Skills

Data entry skills

Bilingual Spanish/English

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

This is a full-time temporary position. If selected, onboarding will be completed through a staffing agency.

About us

Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery system.

Essential Duties and Responsibilities

• Handle all departmental returned mail by accurately sorting, distributing, logging statistics, and maintaining an organized returned mail file. Review and verify incorrect or incomplete addresses in QNXT, update records as needed and ensure timely and accurate re-mailing to the appropriate recipients. Maintain strict attention to detail, confidentiality, and efficiency to support reliable mail processing and delivery.
• General knowledge and use of basic office equipment including computers and Microsoft office applications.
• Maintain departmental supplies.
• Retrieve copies of documents from files or scanned documents as requested by staff and other departments.
• Provide data entry support for department as needed.
• Answer and manage incoming phone calls, professionally screen and route inquiries, and ensure timely, courteous communication with clients and internal staff.
• Ability to understand and follow management direction.
• Provide support with photocopying, document preparation, and a variety of special projects, ensuring tasks are completed accurately, efficiently, and in alignment with organizational priorities.
• Adheres to all company policies and procedures related to employment and job responsibilities.
• Perform other job-related duties as required.

Employment Standards

• High School Diploma from an accredited school or equivalent.
• Minimum 1 year of office experience. General office duties; strong data entry skills.

Certifications

• Typing skills of 30+ NWPM; Required.
• Bilingual Spanish/English (Tier I) Certificate preferred.