Mail & Print Operations Technician

State of California; California (MO); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health Benefits Program (CalPERS)

Retirement (CalPERS)

Paid Leave

Tuition Reimbursement

Job summary

State Compensation Insurance Fund is seeking an Office Technician (General) in Vacaville to support mail and print operations, including receiving, sorting, delivery, folding, and processing letters and copy work. The role is onsite with duties spanning customer service, policy essentials, and confidential information handling.

The position emphasizes strong organization, time management, and professional communication, with opportunities for career growth within a stable public agency

Qualifications

• Experience with mail operations and printing/mail processing preferred.
• Experience handling confidential information.
• Excellent written and oral communication skills.
• Experience interpreting policies and procedures.

Responsibilities

• Establish and maintain effective working relationships and uphold principles of integrity in the workplace.
• Provide excellent customer service in a timely manner and in stressful situations.
• Follow the principles of State Fund's Equal Employment Opportunity guidelines.
• Maintain a safe working environment.
• Maintain regular and predictable attendance and/or communication availability during working hours.
• Take ownership of each customer contact to address needs and endeavor to meet State Fund objectives.
• Be able to communicate professionally, effectively, verbally and in writing.
• Be able to review, analyze, and prioritize incoming work.
• Be able to work both independently and as part of a team.
• Have excellent organizational and time management skills in order to work within strict time frames.

Skills

Customer service

Communication skills

Organization skills

Time management

Tools

File & Serve

Job description

State Compensation Insurance Fund is seeking an Office Technician (General) in Vacaville to support mail and print operations, including receiving, sorting, delivery, folding, and processing letters and copy work. The role is onsite with duties spanning customer service, policy essentials, and confidential information handling.

The position emphasizes strong organization, time management, and professional communication, with opportunities for career growth within a stable public agency