Mail Operations Technician

State Compensation Insurance Fund; California (MO); On-site; USD 42,000 - 53,000; Full time

Job summary

State Compensation Insurance Fund in Vacaville, CA, seeks a Mail Operations Technician to support mail and print services. This onsite essential role performs mail sorting, delivery, folding, stuffing, and processing letters, with duties in a facilities-focused team within the Talent Acquisition/Staffing group.

You'll provide reliable customer service, maintain safe work practices, and uphold EEO guidelines while coordinating with teams to meet tight deadlines. Training and benefits are offered.

Qualifications

• Establish and maintain effective working relationships and uphold integrity in the workplace
• Provide excellent customer service in a timely manner and in stressful situations
• Follow the principles of State Fund's Equal Employment Opportunity guidelines
• Maintain a safe working environment
• Defend State Fund against fraudulent activities
• Maintain regular and predictable attendance and/or communication availability during working hours
• Take ownership of each customer contact to address needs and meet State Fund objectives
• Communicate professionally, effectively, verbally and in writing
• Review, analyze, and prioritize incoming work
• Work both independently and as part of a team
• Demonstrate strong organizational and time management skills

Responsibilities

• Establish and maintain effective working relationships and uphold principles of integrity in the workplace
• Provide excellent customer service in a timely manner and in stressful situations
• Follow the principles of State Fund's Equal Employment Opportunity guidelines
• Maintain a safe working environment
• Defend State Fund against fraudulent activities
• Maintain regular and predictable attendance and/or communication availability during working hours
• Take ownership of each customer contact to address needs and endeavor to meet State Fund objectives
• Be able to communicate professionally, effectively, verbally and in writing.
• Be able to review, analyze, and prioritize incoming work.
• Be able to work both independently and as part of a team.
• Have excellent organizational and time management skills in order to work within strict time frames

Skills

Customer service

Communication

Time management

Teamwork

Attendance

Organizational skills

Job description

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-531141
Position #(s):
402-440-1138-XXX
Working Title:
Mail Operations Technician
Classification:
OFFICE TECHNICIAN (GENERAL)
$3,758.00 - $4,710.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Solano County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Talent Acquisition/Staffing
Department Information
State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance.
Department Website: http://www.statefundca.com
Job Description And Duties
Are you looking for a rewarding career with the potential for upward mobility? We have just the position for you!
The Mail and Print Services Department of State Compensation Insurance Fund has one opening for an Office Technician in the Vacaville Office. The Office Technician is an onsite essential position who will provide support to Local and Centralized Print and Mail Operations include but is not limited to receiving, sorting, delivery of mail, folding, stuffing and processing of let ters, printing letters and copy work.
As a Successful Candidate, You Must:

• Establish and maintain effective working relationships and uphold principles of integrity in the workplace
• Provide excellent customer service in a timely manner and in stressful situations
• Follow the principles of State Fund's Equal Employment Opportunity guidelines
• Maintain a safe working environment
• Defend State Fund against fraudulent activities
• Maintain regular and predictable attendance and/or communication availability during working hours
• Take ownership of each customer contact to address needs and endeavor to meet State Fund objectives
• Be able to communicate professionally, effectively, verbally and in writing.
• Be able to review, analyze, and prioritize incoming work.
• Be able to work both independently and as part of a team.
• Have excellent organizational and time management skills in order to work within strict time frames

If this position sounds exciting and you are interested in joining an organization with a culture that centers on our purpose and values, come join State Fund! We have a lot of great things to offer - excellent benefits, potential for career advancement, and an engaging environment to just name a few!
You will find additional information about the job in the Duty Statement .
Special Requirements
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.
To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process.
Final Filing Date: 9/18/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).