OFFICE TECHNICIAN (GENERAL)

State of California; California (MO); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health Benefits Program (CalPERS)

Retirement (CalPERS)

Paid Leave

Tuition Reimbursement

Job summary

State Compensation Insurance Fund is seeking an Office Technician (General) in Vacaville to support mail and print operations, including receiving, sorting, delivery, folding, and processing letters and copy work. The role is onsite with duties spanning customer service, policy essentials, and confidential information handling.

The position emphasizes strong organization, time management, and professional communication, with opportunities for career growth within a stable public agency

Qualifications

• Experience with mail operations and printing/mail processing preferred.
• Experience handling confidential information.
• Excellent written and oral communication skills.
• Experience interpreting policies and procedures.

Responsibilities

• Establish and maintain effective working relationships and uphold principles of integrity in the workplace.
• Provide excellent customer service in a timely manner and in stressful situations.
• Follow the principles of State Fund's Equal Employment Opportunity guidelines.
• Maintain a safe working environment.
• Maintain regular and predictable attendance and/or communication availability during working hours.
• Take ownership of each customer contact to address needs and endeavor to meet State Fund objectives.
• Be able to communicate professionally, effectively, verbally and in writing.
• Be able to review, analyze, and prioritize incoming work.
• Be able to work both independently and as part of a team.
• Have excellent organizational and time management skills in order to work within strict time frames.

Skills

Customer service

Communication skills

Organization skills

Time management

Tools

File & Serve

Job description

Mail Operations Technician
OFFICE TECHNICIAN (GENERAL)

$3,758.00 - $4,710.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/18/2026

Job Description and Duties

Are you looking for a rewarding career with the potential for upward mobility? We have just the position for you!

The Mail and Print Services Department of State Compensation Insurance Fund has one opening for an Office Technician in the Vacaville Office. The Office Technician is an onsite essential position who will provide support to Local and Centralized Print and Mail Operations include but is not limited to receiving, sorting, delivery of mail, folding, stuffing and processing of let ters, printing letters and copy work.

• Establish and maintain effective working relationships and uphold principles of integrity in the workplace
• Provide excellent customer service in a timely manner and in stressful situations
• Follow the principles of State Fund's Equal Employment Opportunity guidelines
• Maintain a safe working environment
• Maintain regular and predictable attendance and/or communication availability during working hours
• Take ownership of each customer contact to address needs and endeavor to meet State Fund objectives
• Be able to communicate professionally, effectively, verbally and in writing.
• Be able to review, analyze, and prioritize incoming work.
• Be able to work both independently and as part of a team.
• Have excellent organizational and time management skills in order to work within strict time frames

If this position sounds exciting and you are interested in joining an organization with a culture that centers on our purpose and values, come join State Fund! We have a lot of great things to offer - excellent benefits, potential for career advancement, and an engaging environment to just name a few!

You will find additional information about the job in the Duty Statement.

Working Conditions

The successful candidate must reside in California upon appointment.

Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (GENERAL)

OFFICE TECHNICIAN (GENERAL) $3,758.00 - $4,710.00A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Telework:

In Office

Job Type:

Permanent, Full Time

Facility:

Talent Acquisition/Staffing

Department Information

State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.

Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. ?We recognize and reward high performance yet value a healthy work/life balance.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have theirmonthly salary reduced and will accrue hours of PLP 2025on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.

To be considered, you must provide afully completedSTD 678 application,resume, and statement of qualifications.Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process.

Desirable Qualifications

• Experience with Mail Operations, Claims, Policy, Local Print, File & Serve, Business Services or Shared Services preferred.
• Experience working with confidential /sensitive information
• Excellent organizational, written and oral communication skills
• Experience with interpreting policies and procedure

State Fund employees are eligible for a number of benefits. Our benefit package includes:

Health Benefits Program (CalPERS)

Retirement (CalPERS)

Employer Health and Consolidated Benefits Contributions

401(k) and 457 Deferred Compensation Plans

Employee Assistance Program

Group Legal Services Insurance

Holidays, Vacation/Sick/Other Paid Leave

Flex Elect Reimbursement Program

Wellness and Recognition

Alternate Work Schedules

Transit Pass Program

Tuition Reimbursement

Leadership Training

https://www.statefundca.com//Home/StaticIndexid=https://content.statefundca.com//careers/Index.asp

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.statefundca.com

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated .

Acknowledgement

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

By applying to this position, you are also acknowledging that you have received the following information:

• California State benefits
• Duty statement/Job Description
• Salary ranges and steps for the classification(s) advertised

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off