Mail Operations Specialist & Data Entry

Strativia; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Job summary

Strativia is seeking a Mail Clerk to process high volumes of mail, deliver mail to local post offices, and support document handling with a focus on accuracy and confidentiality. The role requires attention to detail, strong communication, and ability to work in a fast-paced team environment.

The candidate will lift heavy items, input data into Excel daily, answer phones, and coordinate with team leads to meet deadlines.

Qualifications

• High school diploma or equivalent.
• Minimum of one-year office service experience in a government, legal, banking or large corporate environment.
• Ability to work in a fast-paced team environment.
• Attention to detail with emphasis on accuracy and quality.
• Ability to prioritize work to balance multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Basic computer skills required.

Responsibilities

• Process high volumes of incoming and outgoing mail.
• Deliver mail and packages to local Post Offices, while adhering to applicable distribution procedures.
• Input data into Excel and corresponding software daily.
• Complete submitted requests according to the mail process for the day.
• Answer phones as needed.
• Lift up to 50 lbs. on a regular basis.
• Deliver mail to offsite buildings.
• Handle sensitive and/or confidential documents and information.
• Communicate with Team Lead and PM to ensure deadlines are met.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service

Verbal communication

Written communication

Basic computer skills

Education

High school diploma

Tools

Excel

Job description

Strativia is seeking a Mail Clerk to process high volumes of mail, deliver mail to local post offices, and support document handling with a focus on accuracy and confidentiality. The role requires attention to detail, strong communication, and ability to work in a fast-paced team environment.

The candidate will lift heavy items, input data into Excel daily, answer phones, and coordinate with team leads to meet deadlines.