General Clerk (Mailroom)

Strativia; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Job summary

Strativia is seeking a Mail Clerk to process high volumes of mail, deliver mail to local post offices, and support document handling with a focus on accuracy and confidentiality. The role requires attention to detail, strong communication, and ability to work in a fast-paced team environment.

The candidate will lift heavy items, input data into Excel daily, answer phones, and coordinate with team leads to meet deadlines.

Qualifications

• High school diploma or equivalent.
• Minimum of one-year office service experience in a government, legal, banking or large corporate environment.
• Ability to work in a fast-paced team environment.
• Attention to detail with emphasis on accuracy and quality.
• Ability to prioritize work to balance multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Basic computer skills required.

Responsibilities

• Process high volumes of incoming and outgoing mail.
• Deliver mail and packages to local Post Offices, while adhering to applicable distribution procedures.
• Input data into Excel and corresponding software daily.
• Complete submitted requests according to the mail process for the day.
• Answer phones as needed.
• Lift up to 50 lbs. on a regular basis.
• Deliver mail to offsite buildings.
• Handle sensitive and/or confidential documents and information.
• Communicate with Team Lead and PM to ensure deadlines are met.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service

Verbal communication

Written communication

Basic computer skills

Education

High school diploma

Tools

Excel

Job description

Responsibilities:

• Process high volumes of incoming and outgoing mail.
• Deliver mail and packages to local Post Offices, while adhering to applicable distribution procedures.
• Input data into Excel and corresponding software daily.
• Complete submitted requests according to the mail process for the day.
• Answer phones as needed.
• Lift large UPS boxes and bags of mail.
• Deliver mail to offsite buildings.
• Handle sensitive and/or confidential documents and information.
• Communicate with Team Lead and PM to ensure deadlines are met.
• Perform other duties as assigned.

Education and Experience:

• High school diploma or equivalent
• Minimum of one-year office service experience, preferably in a government, legal, banking or large corporate environment
• Ability to work in a fast-paced team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Basic computer skills required
• Must be able to lift up to 50 lbs. on a regular basis
• Must be willing to work overtime if needed.
• Must be able to work standing up all or most of the time.

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated.

Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets