Mail Clerk

Rob Levine Law; Warwick (RI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits

Job summary

Rob Levine Law in Warwick, Rhode Island is seeking a dedicated Mail Clerk to handle mailroom processing, basic office tasks, and customer service both in person and by phone.

You will sort incoming mail, prepare items for delivery, track outgoing mail, scan documents, and assist with files on CDs/USBs. The role emphasizes accuracy and communication with management.

Qualifications

• Basic mailroom processing tasks.
• In-person and telephone customer service.
• Attention to confidentiality and data handling.

Responsibilities

• Perform general office activities such as typing, answering telephones, operating office machines, scanning and copying.
• Process mail and manage confidential materials.
• Data entry tasks such as noting conversations or messages to clients.
• Manage outgoing mail: track, apply postage, and prepare for courier pickup.
• Receive and sort incoming mail and assign to appropriate cases.
• Call clients to set up appointments for settlement checks pickup.
• Process files to CDs/USBs or paper for delivery to other firms and clients.
• Review outgoing mail for accuracy and report errors to management.

Job description

We are looking for a Mail Clerk in Warwick, Rhode Island. The person in this position is responsible for basic mailroom processing tasks, in person customer service and telephone customer service. We offer benefits.

Responsibilities

Mailroom responsibilities include but are not limited to:

Mail Clerk Tasks

• Perform general office activities, such as typing, answering telephones, operating office machines, scanning, copying. processing mail, or securing confidential materials.
• Data entry tasks such as notes when you call a client, leave a message or send out a piece of mail.
• Be assigned a group of team members whom work remotely; you will be responsible for sending out their outgoing mail, all outgoing mail must be tracked in the case management software and noted appropriately.
• Be assigned a group of team members whom work remotely; you will be responsible for scanning, assigning and noting their incoming mail.
• Receive and sort incoming mail, prepare mail for courier pickup or personal delivery.
• You will be calling clients to set up appointments to pick up their settlement checks.
• You will process files on to CD’s, USBs or paper files for delivery to other law firms and clients.
• You will be reviewing all outgoing mail for accuracy, and communicating with members of management/supervisors when errors are found. Maintain and monitor postage meter; apply proper postage to all outgoing envelopes utilizing postage meter.
• You will be responsible for incoming faxes, assigning faxes to the correct team members and adding documents to the appropriate cases.
• Additional tasks as needed.