Mailroom Clerk/ Customer Service

MyCareer+; Providence (RI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

MyCareer+ in Providence, RI, is seeking a dependable Mail Clerk to join a busy operations team. You will ensure accurate receipt, sorting, processing, and delivery of mail and packages throughout the facility while providing excellent internal customer service.

In addition to mailroom duties, you will assist with basic print service support, including delivering toner and supplies and responding to routine service requests. This is a full-time on-site position with room for growth.

Qualifications

• Previous mailroom/shipping/receiving experience preferred.
• Strong communication and customer service.
• Able to lift and move packages.
• Organized with attention to detail.
• Capable of prioritizing tasks and working independently.

Responsibilities

• Receive, sort, and distribute incoming mail and packages.
• Process outgoing mail using carriers (UPS, FedEx, USPS).
• Deliver mail to departments using carts or dollies.
• Coordinate package pickups and maintain shipping records.
• Assist with inventory and distribution of print supplies (toner).
• Respond to internal customer requests promptly and professionally.
• Maintain an organized mailroom and ensure daily operations run smoothly.
• Perform additional administrative duties as assigned.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Independent work

Basic computer skills

Job description

Providence, United States | Posted on 07/31/2026

Full-Time | Monday–Friday | On-site (This is not a remote position)

Position Overview

We're seeking a dependable Mail Clerk to join a busy operations team. This role is responsible for ensuring the accurate receipt, sorting, processing, and delivery of mail and packages throughout the facility while providing excellent internal customer service.

In addition to mailroom responsibilities, you'll assist with basic print service support, including delivering toner and supplies and responding to routine service requests.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and freight throughout the facility.
• Process outgoing mail and shipments using carriers such as UPS, FedEx, and USPS.
• Deliver packages and mail to various departments using carts, dollies, or other equipment.
• Coordinate package pickups and maintain accurate shipping and tracking records.
• Assist with inventory and distribution of print supplies, including toner and related materials.
• Respond to internal customer requests in a timely and professional manner.
• Maintain an organized mailroom and ensure daily mail operations run efficiently.
• Perform additional administrative and operational duties as assigned.

Qualifications

• Previous experience in a mailroom, shipping/receiving, warehouse, or office support role is preferred.
• Strong communication and customer service skills.
• Comfortable lifting and moving packages using carts or dollies.
• Organized with strong attention to detail.
• Ability to prioritize tasks and work independently in a fast-paced environment.
• Basic computer skills are a plus.
• $17–$19 per hour
• Medical, Dental, and Vision insurance
• Full-time position with opportunities for growth