Madison Personal Lines Account Manager — Client Growth

The Hilb Group, LLC; Madison (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company match

Generous PTO

Company Paid Life Insurance

Job summary

The Hilb Group, LLC is seeking a motivated Personal Lines Account Manager to join our Madison, AL team. This full-time position requires strong customer service skills and a background in the P&C insurance industry.

As the primary client relationship manager, you will manage inquiries, handle billing, and maintain client accounts. Benefits include medical plans, 401(k) with match, and generous PTO. Join our awesome professional team!

Qualifications

• 3+ years of experience in customer service and/or sales in the P&C insurance industry.
• Superior listening skills and probing abilities for customer retention.
• Self-directed with good decision-making skills.

Responsibilities

• Manage an assigned book of business and act as primary client relationship manager.
• Handle inquiries on insurance coverages and manage policy changes.
• Act as liaison between customer and carrier for service requests.

Skills

Customer service experience

Sales experience in P&C insurance

Strong interpersonal skills

Effective communication (phone/email)

Time management skills

Tools

AMS360

Job description

The Hilb Group, LLC is seeking a motivated Personal Lines Account Manager to join our Madison, AL team. This full-time position requires strong customer service skills and a background in the P&C insurance industry.

As the primary client relationship manager, you will manage inquiries, handle billing, and maintain client accounts. Benefits include medical plans, 401(k) with match, and generous PTO. Join our awesome professional team!