MacOS Helpdesk Technician for Design Teams

Haddad Organization Ltd.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Haddad Organization Ltd. is looking for an IT Technical Support professional in New York to provide MacOS and design application support. The role involves troubleshooting issues, managing system updates, and assisting Design teams with creative workflows. Candidates should have a basic knowledge of MacOS, experience in IT support, and familiarity with Adobe Creative Cloud. This position requires a consistent in-office presence to collaborate effectively with team members.

Qualifications

• Basic to intermediate knowledge of MacOS administration.
• Prior experience in IT helpdesk or technical support.
• Strong troubleshooting and diagnostic skills.

Responsibilities

• Provide day-to-day support to MacOS users.
• Troubleshoot issues related to MacOS hardware and software.
• Support best practices for file optimization.

Skills

Troubleshooting and diagnostic skills

Knowledge of MacOS administration

Experience with Adobe Creative Cloud

Ability to communicate technical concepts

Tools

Wacom tablets

Job description

Haddad Organization Ltd. is looking for an IT Technical Support professional in New York to provide MacOS and design application support. The role involves troubleshooting issues, managing system updates, and assisting Design teams with creative workflows. Candidates should have a basic knowledge of MacOS, experience in IT support, and familiarity with Adobe Creative Cloud. This position requires a consistent in-office presence to collaborate effectively with team members.