Mac Endpoint Admin — JAMF Pro & Deployment Lead

TEKsystems; Baltimore (MD); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Onsite workplace in Baltimore

Job summary

TEKsystems seeks a JAMF Administrator to manage and support a large Apple device ecosystem. You will administer JAMF Pro, deploy Mac devices, ensure endpoint compliance, and provide advanced macOS support. Ideal candidates have hands-on experience with enterprise Apple management and ABM/ADE.

Responsibilities include provisioning, imaging, patching, and liaising with Service Desk, Security, and Infrastructure teams. Onsite in Baltimore, MD with contract terms and comprehensive benefits.

Qualifications

• 2+ years of experience administering JAMF Pro in an enterprise environment.
• Experience managing and supporting Apple macOS devices at scale.
• Hands‑on experience with MacBook deployment, provisioning, and lifecycle management.
• Strong understanding of macOS administration, configuration profiles, and device enrollment processes.
• Experience troubleshooting macOS operating systems, applications, and hardware issues.
• Knowledge of Apple Business Manager (ABM) and Automated Device Enrollment (ADE).
• Experience deploying software, patches, and updates through JAMF Pro.
• Familiarity with Active Directory, Microsoft Entra ID (Azure AD), and identity management integrations.
• Strong problem‑solving, documentation, and customer service skills.

Responsibilities

• Administer and maintain JAMF Pro to support enterprise Apple device management.
• Manage the full lifecycle of MacBook deployments, including provisioning, configuration, imaging, enrollment, and asset tracking.
• Configure and deploy macOS policies, profiles, applications, and security settings through JAMF Pro.
• Perform ongoing Apple device administration, monitoring device health, compliance, and system performance.
• Manage software packaging, patching, and operating system updates across the macOS environment.
• Troubleshoot and resolve hardware, software, application, and connectivity issues on Mac devices.
• Support Apple hardware, including MacBooks, iMacs, and related peripherals.
• Provide Tier 2/Tier 3 support for escalated macOS issues and complex endpoint management challenges.
• Collaborate with Service Desk, Desktop Support, Security, and Infrastructure teams to ensure seamless end‑user support.
• Maintain documentation for JAMF configurations, deployment processes, and support procedures.
• Assist with Apple device inventory management, hardware refresh initiatives, and endpoint security compliance.

Skills

Mac Endpoint Administration

Enterprise Apple Device Management

Troubleshooting

Documentation

Customer Service

Tools

JAMF Pro

ABM

ADE

Active Directory

Azure AD

Microsoft 365

Scripting (Bash/Python)

Job description

TEKsystems seeks a JAMF Administrator to manage and support a large Apple device ecosystem. You will administer JAMF Pro, deploy Mac devices, ensure endpoint compliance, and provide advanced macOS support. Ideal candidates have hands-on experience with enterprise Apple management and ABM/ADE.

Responsibilities include provisioning, imaging, patching, and liaising with Service Desk, Security, and Infrastructure teams. Onsite in Baltimore, MD with contract terms and comprehensive benefits.