Mac & Windows IT Systems Administrator (Jamf Pro Expert)

Lendbuzz; Boston (MA); On-site; USD 100,000 - 120,000; Full time

Job summary

Lendbuzz is hiring an IT Systems Administrator to own endpoint, asset, and day‑to‑day IT support for the Boston office. You will be the resident expert on Apple device management, running Jamf Pro and Jamf Connect across the macOS fleet, while also supporting Windows, Linux, mobile, and JumpCloud endpoints.

You will work with the broader IT team and other departments on projects, lifecycle management, documentation, and process improvements.

Qualifications

• 4+ years in IT support, IT operations, systems administration, or endpoint/device management.
• Jamf certification (Technician/Administrator or higher) with hands-on experience on macOS fleets.
• Experience with Windows and Linux systems administration; JumpCloud or similar MDM/directory platform.
• Apple Business Manager and mobile device management experience.
• Understanding of IT asset management and employee lifecycle.

Responsibilities

• Own endpoint and asset lifecycle management across macOS, Windows, Linux, and mobile devices.
• Administer Jamf Pro and Jamf Connect for macOS fleets and JumpCloud for Windows/Linux endpoints.
• Manage Apple Business Manager for device enrollment and app licensing.
• Provision, configure, troubleshoot, and repair multiple OS environments and peripherals.
• Handle onboarding/offboarding and device retirement processes.
• Own daily Jira ticket queue, prioritize, and communicate status.
• Identify root causes, automate provisioning steps, and document fixes.
• Write and maintain SOPs and knowledge base docs; collaborate cross-team.

Skills

Jamf Pro

Jamf Connect

JumpCloud

ABM

MacOS

Windows

Linux

Scripting

Documentation

Communication

Education

IT/CS/Information Systems degree (welcome)

Tools

Jira

Okta

Job description

Lendbuzz is hiring an IT Systems Administrator to own endpoint, asset, and day‑to‑day IT support for the Boston office. You will be the resident expert on Apple device management, running Jamf Pro and Jamf Connect across the macOS fleet, while also supporting Windows, Linux, mobile, and JumpCloud endpoints.

You will work with the broader IT team and other departments on projects, lifecycle management, documentation, and process improvements.