MA/Front OfficeSupport

Gastro Florida; Wesley Chapel (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Gastro Florida, the largest gastroenterology group in Tampa Bay, seeks an experienced MA/Front Office Support to join our fast-paced outpatient offices. The role involves patient intake, scheduling, billing tasks, and clinical support across multiple locations under the division practice manager.

Strong ECW skills and reliable attendance are essential. Ideal candidates are certified medical assistants with at least two years of medical office experience and a background in high-volume customer

Qualifications

• Must be certified medical assistant.
• High school graduate with 2 years of medical office experience utilizing EMR/practice management systems.
• Preference may be given to candidates with service-oriented experience (e.g. Publix, Disney, Chick-fil-A).

Responsibilities

• Patient intake, vitals, medication reconciliation
• Checking patients in/out
• Collecting and posting copays
• Scheduling appointments
• Answer phones
• Completing medication refills and processing medication prior authorizations as directed by physician and within CMA/State of Florida scope
• Order entry, CPT coding, and supporting the providers with documentation
• Understanding of common medications used to treat chronic conditions
• Strong proficiency with ECW
• Managing the fax inbox, including timely review, routing, and documentation
• Scheduling patient appointments, follow-ups, scheduling procedures and coordinating provider workflows
• Maintains inventory and equipment
• Maintains a hygienic and organized area

Skills

Patient intake

Scheduling

Customer service

Attention to detail

Multi-location coordination

Education

Certified Medical Assistant

High school diploma

Tools

eClinicalWorks (ECW)

Job description

Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, Hernando and Polk counties. Gastro Florida offers G.I. screening & treatment, colon cancer prevention, non-surgical cancer intervention, IBD infusions & therapy, nutrition & weight loss services, monitoring between visits, pharmacy & pathology services, and the latest therapies, including clinical research, to provide an integrated patient experience. Our mission is to provide general and advanced/interventional gastroenterology services in an Affable, Affordable & Accessible manner for Accurate Answers.

We are seeking an experienced MA/Front Office Support member to join our team. This role is ideal for someone who is confident in a fast-paced outpatient environment, comfortable with high volume patient loads, able to integrate quickly with minimal training as well as being a competent, conscientious, service-oriented individual with a strong character to work in one of our gastroenterology medical offices in Tampa Bay. They will work under the direction of the division practice manager.

Minimum Requirements:

Must be certified medical assistant. High school graduate with 2 year of medical office experience utilizing EMR/practice management systems. Preference may be given to candidates meeting minimum requirements who have work experience from employers that emphasize excellent customer service (e.g. Publix, Disney, Chick-fil-A).

Qualifications

• Previous specialty office care experience is required
• Previous GI experience helpful
• Reliable attendance is essential
• Ability to float to different locations as needed
• Immediate availability preferred

Key Responsibilities.

• Patient intake, vitals, medication reconciliation
• Checking patients in/out
• Collecting and posting copays
• Scheduling appointments
• Answer phones
• Completing medication refills and processing medication prior authorizations as directed by physician and within CMA/State of Florida scope
• Order entry, CPT coding, and supporting the providers with documentation
• Understanding of common medications used to treat chronic conditions
• Strong proficiency with eClinicalWorks (ECW)
• Managing the fax inbox, including timely review, routing, and documentation
• Scheduling patient appointments, follow-ups, scheduling procedures (Colon, EGD, etc.) and coordinating provider workflows
• Maintains inventory and equipment
• Maintains a hygienic and organized area

We are ready to onboard the right candidate immediately.

The corporate headquarters (CBO) is located in beautiful Feather Sound (Clearwater).

Gastro Florida is committed to Affability, Affordability, Access, Answers, and Accuracy.

We are dedicated and working hard to become the best place to work and providing every team member the opportunity to be part of something bigger than just a job.

Criminal background and drug screening required as well as excellent professional references.