M365 Testing & Automation Lead (Hybrid)

Commercial Programming Systems; New York (NY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work environment

Work in New York City

Job summary

Commercial Programming Systems, Inc. (CPS) is seeking an experienced M365 Testing Lead to drive enterprise testing strategy, quality assurance, and automation across a Microsoft 365 environment in a hybrid NYC setting.

You will lead regression testing, develop testing frameworks, and partner with engineering, security, compliance, and business teams to ensure high-quality releases. This senior role requires 5+ years QA, strong communication, and ITIL/ITSM knowledge, with hands-on experience in

Qualifications

• 5+ years of Quality Assurance, Software Testing, Test Automation, or Software Validation experience.
• 3+ years leading enterprise QA or testing initiatives.
• Hands-on experience testing Microsoft 365 technologies, including Exchange Online, Microsoft Teams, and SharePoint Online.
• Experience testing Microsoft Defender, email routing, or Microsoft 365 security solutions.
• Strong experience developing testing strategies, automation frameworks, and regression testing processes.
• Experience with defect management, release governance, and quality reporting.
• Strong understanding of ITIL/ITSM principles.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead end-to-end regression testing across Microsoft 365 platforms, including Exchange Online, Teams, SharePoint Online, and related services.
• Define and execute enterprise testing strategies and automation frameworks.
• Translate business and technical requirements into comprehensive test plans and cases.
• Drive test planning, execution, defect management, reporting, and release readiness.
• Develop automated regression suites and continuous testing capabilities.
• Establish testing governance, standards, and quality best practices.
• Collaborate with Security, Risk, Compliance, and Infrastructure teams to validate controls.
• Track testing KPIs, quality metrics, defect trends, and compliance reporting.
• Support audit readiness through documentation and evidence collection.
• Own lower testing rings supporting continuous regression testing and release validation.
• Apply ITIL/ITSM principles to improve testing processes and operational excellence.

Skills

QA Experience

Test Automation

Leadership

Microsoft 365 testing

Communication

Tools

CI/CD Pipelines

Automation Frameworks

Microsoft 365 Tools

Job description

Commercial Programming Systems, Inc. (CPS) is seeking an experienced M365 Testing Lead to drive enterprise testing strategy, quality assurance, and automation across a Microsoft 365 environment in a hybrid NYC setting.

You will lead regression testing, develop testing frameworks, and partner with engineering, security, compliance, and business teams to ensure high-quality releases. This senior role requires 5+ years QA, strong communication, and ITIL/ITSM knowledge, with hands-on experience in