M365 Governance & Resilience Lead - Automation

Compunnel, Inc.; Mahwah (NJ); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology solutions provider is seeking a skilled Lead Programmer Analyst to oversee governance and operations across Microsoft 365 and related platforms. Responsibilities include managing ITSM operations via ServiceNow, enhancing security policies, and ensuring compliance with data standards. Candidates should have over 7 years of relevant experience alongside strong knowledge of automation and reporting tools. This is a contract position based in Mahwah, NJ, with a focus on driving strategic planning and resilience within the organization.

Qualifications

• 7+ years of experience in IT program or project management.
• Hands-on experience with M365, ServiceNow, Rubrik, and data governance tools.
• Knowledge of ITSM processes and reporting automation.

Responsibilities

• Lead service monitoring and governance reviews.
• Manage ITSM operations via ServiceNow.
• Conduct ITSM reviews to assess process gaps and ticket accuracy.

Skills

IT program or project management

M365

ServiceNow

Rubrik

Data governance tools

Reporting automation (Power BI, PowerShell, Azure)

Tools

Power BI

PowerShell

Azure

Articulate Storyline

Job description

A technology solutions provider is seeking a skilled Lead Programmer Analyst to oversee governance and operations across Microsoft 365 and related platforms. Responsibilities include managing ITSM operations via ServiceNow, enhancing security policies, and ensuring compliance with data standards. Candidates should have over 7 years of relevant experience alongside strong knowledge of automation and reporting tools. This is a contract position based in Mahwah, NJ, with a focus on driving strategic planning and resilience within the organization.