M365 Operations Intern — Hybrid, Data & IT Support

CCS Cox Corporate Services, Inc.; Atlanta (GA); Hybrid; USD 33,000 - 50,000; Full time

Job summary

Cox Enterprises is seeking an Intern - Technical Management within the Business Operations family. The role offers hybrid work options with potential remote weeks and an hourly base pay range.

You will gain exposure to Microsoft 365 Operations, collaborate with seasoned engineers, and contribute to meaningful projects while developing professional skills. As an intern, you’ll work with a mentor, receive onboarding, and participate in data analysis, process improvements, and documentation.

Qualifications

• Must be an undergraduate with graduation date not before December 2027.
• Background check required.
• Proficiency with Microsoft Office and collaboration tools.

Responsibilities

• Collaborate on projects, data analysis, and promoting organizational change.
• Learn about and potentially perform day-to-day duties of various M365 Operations roles focused on SharePoint, Teams, and/or Exchange email technologies.
• Perform data analysis and identify opportunities for process improvement.
• Assist in creating and maintaining troubleshooting guides and best practice documentation.
• Support initiatives to increase user awareness.

Skills

Microsoft Office

Remote collaboration tools

Analytical skills

Communication

Multi-tasking

Problem-solving

Self-motivated

Education

Undergraduate student

Graduation after Dec 2027

Tools

Microsoft 365

Job description

Cox Enterprises is seeking an Intern - Technical Management within the Business Operations family. The role offers hybrid work options with potential remote weeks and an hourly base pay range.

You will gain exposure to Microsoft 365 Operations, collaborate with seasoned engineers, and contribute to meaningful projects while developing professional skills. As an intern, you’ll work with a mentor, receive onboarding, and participate in data analysis, process improvements, and documentation.