Wellness Concierge - Front Desk & Guest Experience

CIVANA Wellness Resort & Spa; Carefree (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Complimentary wellness classes

Complimentary shift meal

Team member referral bonus

Affordable health insurance

Resort rates for employees and friends

401K with employer matching

Job summary

CIVANA Wellness Resort & Spa in Carefree, AZ is seeking passionate, service‑oriented front desk professionals to join our Guest Experience team. You will check guests in and out, assist with planning Wellness Journey classes, take reservations by phone, and arrange transportation while delivering a warm, personalized welcome that sets the tone for every stay.

Open availability all days including weekends and holidays between 6:00am and 10:30pm is required.

Qualifications

• Previous customer service experience required.
• Previous hotel/resort experience a plus, but not required.
• Willing and able to work all shifts including weekends/holidays
• Must have reliable transportation
• Be able to work in a standing position for long periods of time
• Passion for wellness

Responsibilities

• Check guests in and out of their rooms
• Assist guests with planning their Wellness Journey classes
• Take reservations on the phone
• Arrange transportation for guests

Skills

Customer service

Hospitality experience

Job description

CIVANA Wellness Resort & Spa in Carefree, AZ is seeking passionate, service‑oriented front desk professionals to join our Guest Experience team. You will check guests in and out, assist with planning Wellness Journey classes, take reservations by phone, and arrange transportation while delivering a warm, personalized welcome that sets the tone for every stay.

Open availability all days including weekends and holidays between 6:00am and 10:30pm is required.