Luxury Wellness Club Operations Leader

SmartRecruiters, Inc.; Bethesda (MD); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Club membership

Perks and incentives

Personal Training

Spa & Shop

Résumé du poste

Equinox in Bethesda, MD is seeking an Assistant General Manager to ensure smooth, efficient operations across departments and deliver the highest level of customer service. You will lead Front Desk, Housekeeping, and M.O.D managers while supporting the General Manager on key initiatives.

The role requires 3–6 years of management experience in a service-focused setting, strong leadership, and a proven ability to drive revenue.

Qualifications

• Proven leadership ability in educational, fitness or professional settings with 3–6 years of management experience in a customer service business.
• Enthusiastic, passionate and knowledgeable regarding the fitness industry.
• Excellent verbal and written communication skills.
• Proven ability to drive revenue.
• Hire, direct and train staff as well as excellent time management and follow-up skills.
• 4-year college degree strongly preferred.

Responsabilités

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities.
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance.
• Educate staff of proper company policies and procedures.

Connaissances

Leadership

Customer Service

Revenue Growth

Time Management

Communication

Staff Training

Formation

4-year degree

Description du poste

Equinox in Bethesda, MD is seeking an Assistant General Manager to ensure smooth, efficient operations across departments and deliver the highest level of customer service. You will lead Front Desk, Housekeeping, and M.O.D managers while supporting the General Manager on key initiatives.

The role requires 3–6 years of management experience in a service-focused setting, strong leadership, and a proven ability to drive revenue.