Assistant GM, Luxury Club Operations & Leadership

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Complimentary Club membership

Perks and incentives

Job summary

Equinox in San Francisco is seeking an Assistant General Manager to lead daily operations of a premium club, ensuring exceptional service, safety, and efficiency across front desk, maintenance, and member experiences.

With 1–3 years of management experience in hospitality or service industries, you will hire, train, and evaluate staff, manage budgets, and uphold Equinox standards. The role offers competitive pay, benefits, and growth opportunities.

Qualifications

• Qualified candidates must have proven leadership ability with 1-3 years of management experience in an operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills

Responsibilities

• Influence and inspire a dynamic workforce
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high level of customer service to club members
• With partnership of General Manager, support ancillary departments and sales
• Awareness of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox’s company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Job description

Equinox in San Francisco is seeking an Assistant General Manager to lead daily operations of a premium club, ensuring exceptional service, safety, and efficiency across front desk, maintenance, and member experiences.

With 1–3 years of management experience in hospitality or service industries, you will hire, train, and evaluate staff, manage budgets, and uphold Equinox standards. The role offers competitive pay, benefits, and growth opportunities.