Luxury Waterfront Front Desk Agent & Concierge

Chesapeake Bay Beach Club; Stevensville (MD); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) and Roth 401(k) retirement plan

Employee meals during scheduled shifts

Exclusive employee discounts

Team member events and engagement

Job summary

Chesapeake Bay Beach Club seeks an exceptional Front Desk Agent to serve as the distinguished first impression and operational heartbeat of our luxury waterfront properties—where the guest journey begins and lasting memories are intentionally crafted. This role orchestrates seamless and anticipatory service experiences with meticulous attention to detail and elevated guest satisfaction.

Responsibilities include refined check-in/check-out, room inventory coordination, precise billing, and

Qualifications

• Front desk operations experience is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and guest-service focus.

Responsibilities

• Greet guests and manage efficient check-in/check-out processes.
• Coordinate room inventory and reservations with precision.
• Handle payments, billing, and cash handling accurately.
• Respond to guest requests with professionalism and immediacy.
• Provide concierge-level knowledge of local attractions and amenities.

Job description

Chesapeake Bay Beach Club seeks an exceptional Front Desk Agent to serve as the distinguished first impression and operational heartbeat of our luxury waterfront properties—where the guest journey begins and lasting memories are intentionally crafted. This role orchestrates seamless and anticipatory service experiences with meticulous attention to detail and elevated guest satisfaction.

Responsibilities include refined check-in/check-out, room inventory coordination, precise billing, and