Luxury Watch Sales Consultant (Temporary)

JP04 Richemont Japan LLC; United States; On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

401(k) with employer match

Wellness reimbursement

Job summary

JP04 Richemont Japan LLC is seeking a customer-focused luxury sales professional to provide personalised experiences for clients in our boutique. You will introduce services including part-exchange, build a strong personal clientele, and act as a brand ambassador to uphold our high standards.

Successful candidates will be experienced in luxury retail, dedicated to client satisfaction, and capable of managing multiple tasks with organisation and discretion.

Qualifications

• Applicants with a background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result-orientated and driven.
• Accountable and reliable.
• Able to handle a large diversity of tasks in a timely manner, very organised and disciplined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour.
• Able to approach individually to respective client.
• Open & Outgoing personality.
• Demonstrate eagerness and enthusiasm to learn and grow.
• Creative, curious and versatile with good interpersonal competences and empathetic.
• Has perfect manners and can maintain a conversation elegantly.

Responsibilities

• Hosting clients and other stakeholders with the ability to provide personalised customer experience.
• Find ever new and creative means to exceed client’s expectations.
• Introduce clients to the different services that we offer, including the part-exchange service, maintaining a high level of experience to the clients.
• Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM).
• Know WF’s history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique according to the global operating standards.
• Be part of a boutique team and support the overall organisation of the boutique with a strong team approach.
• Lead the appraisal process of timepieces that involve a part-exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption.

Skills

Sales experience

Hospitality background

Excellent communicator

Team player

Luxury client service

Etiquette and human behaviour

Networking skills

Job description

JP04 Richemont Japan LLC is seeking a customer-focused luxury sales professional to provide personalised experiences for clients in our boutique. You will introduce services including part-exchange, build a strong personal clientele, and act as a brand ambassador to uphold our high standards.

Successful candidates will be experienced in luxury retail, dedicated to client satisfaction, and capable of managing multiple tasks with organisation and discretion.