Luxury Villa Rental Concierge & Sales Advisor

Better Talent; Jackson (WY); On-site; USD 33,000 - 43,000; Full time

Job summary

The Clear Creek Group in Jackson Hole, Wyoming, seeks a Villa Rental Consultant to blend luxury hospitality with consultative sales. You will respond to guest inquiries, identify guest needs, and guide qualified opportunities toward reservations while maintaining personalized follow-up and cross-department collaboration.

Bring at least three years in luxury hospitality or related client service, strong communication, and CRM experience.

Qualifications

• At least three years of experience in luxury hospitality, consultative sales or related client service.
• Experience handling guest inquiries from first contact to booking or closure.
• Excellent written and verbal communication for discerning clients.
• Ability to understand client needs, build relationships and close opportunities.
• Strong organizational skills with timely follow-up and accurate documentation.
• Familiarity with CRM, property management systems or equivalent tech.

Responsibilities

• Respond promptly and professionally to guest inquiries across approved channels.
• Ask thoughtful questions to capture dates, group, budget, interests and expectations.
• Recommend best-fit homes and experiences, explaining differences in location, amenities and pricing.
• Guide opportunities through decision-making and confidently request the reservation.
• Maintain personalized follow-up until the guest books or the opportunity closes.
• Collaborate with Concierge and other departments to share guest information and requests.
• Record guest preferences, lead activity and status in company systems.

Skills

Luxury hospitality

Consultative sales

CRM experience

Communication skills

Organizational skills

Relationship-based service

Tools

CRM

Track

Breezeway

Job description

The Clear Creek Group in Jackson Hole, Wyoming, seeks a Villa Rental Consultant to blend luxury hospitality with consultative sales. You will respond to guest inquiries, identify guest needs, and guide qualified opportunities toward reservations while maintaining personalized follow-up and cross-department collaboration.

Bring at least three years in luxury hospitality or related client service, strong communication, and CRM experience.