Luxury Vehicle Experience Concierge

Rusnak Ineos Grenadier; Pasadena (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Professional Development

Competitive Pay

Comprehensive Health Coverage (Medical

Employee Assistance Program

401(k) Retirement Plan

Sick Pay, Vacation, and Holiday Pay

Employee Wellness Program

Flexible Spending Account

Employee Referral Bonus Program

Employee Discounts/Perks

Job summary

Rusnak Ineos Grenadier in Pasadena, CA seeks a Product Concierge Specialist to educate customers on vehicle operation and features, ensuring a smooth ownership experience. The role focuses on delivering personalized demonstrations and following up to reinforce knowledge and satisfaction.

You will program personalized settings, coordinate deliveries, and assist with service waiting areas while building strong relationships with clients and staff. Compensation is hourly and experience-based.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Education; Ideal: H.S. Diploma/GED.
• Driver License Required: California Driver License.
• License; Required: California Sales License.

Responsibilities

• Effectively and efficiently educates and delivers on all models.
• Resolves customer inquiries for vehicle technology issues.
• Trains team on key vehicle technologies.
• Assists in scheduling and planning department activities.
• Maintains CRM to respond to new leads promptly.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

1 year experience in Customer Service

Education

High School Diploma/GED

Job description

Rusnak Ineos Grenadier in Pasadena, CA seeks a Product Concierge Specialist to educate customers on vehicle operation and features, ensuring a smooth ownership experience. The role focuses on delivering personalized demonstrations and following up to reinforce knowledge and satisfaction.

You will program personalized settings, coordinate deliveries, and assist with service waiting areas while building strong relationships with clients and staff. Compensation is hourly and experience-based.