Luxury Car Product Concierge - Elevate Customer Experience

Paycom - ATS; Louisville (KY); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

PTO - earn more with tenure

Referral Program

Employee Discount

Retirement Plan

401k

Job summary

Jeff Wyler Automotive Family's Mercedes-Benz of Louisville location is seeking a Product Concierge. You will educate customers on vehicle features, greet showroom guests, and assist through the purchasing journey as a liaison to sales consultants.

This is a full-time, on-site role with a 5-day work week. Offers include health and retirement benefits, PTO, and employee discounts to support a rewarding customer experience.

Qualifications

• Valid driver’s license.
• Ability to pass background check and drug screening.
• Professional demeanor required.
• Detail-oriented and goal-oriented.
• Positive attitude and customer-focused.
• Previous sales experience is a plus.
• Professional attire expected.
• Ability to manage yourself when necessary.

Responsibilities

• Educate customers on vehicle features, tech, safety, etc.
• Greet and direct customers as they enter the showroom.
• Demonstrate connecting devices, programming, and navigation.
• Help customers personalize settings in their vehicle.
• Stay in communication and follow up with customers.
• Assist customers throughout the purchasing process as liaison between customer and sales consultant.
• + more.

Skills

Customer service

Sales experience

Communication skills

Professional demeanor

Detail oriented

Positive attitude

Follow up

Job description

Jeff Wyler Automotive Family's Mercedes-Benz of Louisville location is seeking a Product Concierge. You will educate customers on vehicle features, greet showroom guests, and assist through the purchasing journey as a liaison to sales consultants.

This is a full-time, on-site role with a 5-day work week. Offers include health and retirement benefits, PTO, and employee discounts to support a rewarding customer experience.