Luxury Valet Ramp Lead - Guest Experience

Evolution Parking & Guest Services, LLC; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Evolution Parking & Guest Services, LLC is seeking a Valet Ramp Captain to lead the valet staff, ensure safety and efficiency of guest vehicles, and deliver exceptional service to guests and clients. You will supervise attendants, resolve issues, and maintain high standards of appearance and attendance.

Requirements include 2+ years in a management role, experience in valet parking, and a valid US driver's license.

Qualifications

• Experience in valet parking management and supervision.
• 2+ years in a management position.
• Valid US Driver's License.
• Experience with HRIS platforms (e.g., ADP).
• Customer service experience is essential.

Responsibilities

• Lead valet operations and supervise staff in daily activities.
• Maintain high standards of guest service and safety.
• Resolve issues in the absence of the Guest Service Manager.
• Maintain appearance and attendance standards according to company policy.
• Coordinate with team to ensure smooth traffic flow in valet area.

Skills

Leadership

Customer service

Communication

Team coordination

Attention to detail

Multitasking

Problem solving

Education

Associate's Degree or higher

High School Diploma or GED

Tools

ADP

Job description

Evolution Parking & Guest Services, LLC is seeking a Valet Ramp Captain to lead the valet staff, ensure safety and efficiency of guest vehicles, and deliver exceptional service to guests and clients. You will supervise attendants, resolve issues, and maintain high standards of appearance and attendance.

Requirements include 2+ years in a management role, experience in valet parking, and a valid US driver's license.