Luxury Travel Sales Team Leader

Scott Dunn Ltd.; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid Time Off

Travel perks/discounts

Health & Wellness Programs

401k

Tuition Reimbursement

Employee Share Plan

Job summary

Scott Dunn Ltd. in New York, NY is seeking a Sales Team Manager to lead a regional sales team while continuing to personally drive high-value luxury travel sales.

You will coach, develop, and motivate the team, partner with Destination Managers and Product teams, and influence pricing, strategy, and customer experience to exceed revenue targets. The role blends hands-on selling with people leadership in a fast-paced luxury travel environment.

Qualifications

• Proven track record of strong sales and service performance within luxury travel.
• Experience selling tailor-made travel and/or destination-specific travel expertise preferred.
• Demonstrated interest in leadership and people development.
• Ability to coach, mentor, and positively influence team performance.
• Strong analytical skills with the ability to interpret data and drive action.

Responsibilities

• Deliver exceptional member sales journey from enquiry to post-travel follow-up.
• Lead by example through personal sales performance and service delivery.
• Develop, motivate, and empower a high-performing sales and support team.
• Provide coaching, mentoring, and regular performance conversations.
• Monitor and manage team KPIs including conversion, gross profit, pipeline, and service metrics.

Skills

Luxury travel sales

People leadership

Coaching

Analytics

Margin awareness

Job description

Scott Dunn Ltd. in New York, NY is seeking a Sales Team Manager to lead a regional sales team while continuing to personally drive high-value luxury travel sales.

You will coach, develop, and motivate the team, partner with Destination Managers and Product teams, and influence pricing, strategy, and customer experience to exceed revenue targets. The role blends hands-on selling with people leadership in a fast-paced luxury travel environment.