Luxury Timepiece Concierge & Boutique Experience Lead

Vacheron Constantin; Beverly Hills (CA); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Medical, dental, and vision programs

401(k) with employer match

Paid time off

Wellness reimbursement benefit

Volunteer days off

Job summary

A luxury watchmaker in Beverly Hills is seeking a Client Advisor to deliver an exceptional client experience in the realm of luxury timepieces. The ideal candidate will have 2 to 5 years of experience in luxury retail and a strong passion for customer service. Responsibilities include developing client relationships, assisting with events, and mastering sales techniques. The company offers a comprehensive benefits package and values employee wellbeing.

Qualifications

• 2 to 5 years of experience in luxury retail, service, or hospitality environment.
• General knowledge and interest in timepiece movements.
• Strong understanding of Customer Service needs.

Responsibilities

• Deliver an exceptional client experience and unique in-store journey.
• Assist in planning in-store and off-site events.
• Engage with clients and build genuine relationships.
• Master the key moments of the sales ceremony.

Skills

Customer Service needs

Interpersonal and communication skills

Attention to detail

Strong understanding of luxury retail

Ability to manage multiple tasks

Additional language skills

Education

College degree preferred

Tools

SAP

Job description

A luxury watchmaker in Beverly Hills is seeking a Client Advisor to deliver an exceptional client experience in the realm of luxury timepieces. The ideal candidate will have 2 to 5 years of experience in luxury retail and a strong passion for customer service. Responsibilities include developing client relationships, assisting with events, and mastering sales techniques. The company offers a comprehensive benefits package and values employee wellbeing.