Luxury Store Supervisor & Brand Ambassador

FashionUnited; Orlando (FL); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in Orlando is seeking a Supervisor to support store leadership by creating a customer-first, high-energy sales environment. You will lead by example on the floor, coach the team, set goals, and drive client development while upholding Kate Spade standards.

The role focuses on sales productivity and profitability through team building, performance coaching, and adherence to brand and operational excellence; you will also supervise opening/closing procedures and ensure

Qualifications

• 2+ years of experience in a retail service environment with management or floor leadership responsibilities.
• Strong written and verbal communication skills and ability to multi-task.

Responsibilities

• Lead the sales floor as a brand ambassador, elevating service, selling behaviors, and operational excellence.
• Drive sales and KPI targets through coaching, goal-setting, and client development.
• Supervise opening/closing procedures, cash handling, and inventory controls to maintain store standards.
• Develop and coach team members, support recruitment and onboarding, and foster an inclusive culture.
• Drive omni-channel and in-store selling initiatives, including clienteling and digital engagement.

Skills

Retail management

Customer service

Communication skills

Microsoft Excel

Tools

Microsoft Excel

Job description

Kate Spade New York in Orlando is seeking a Supervisor to support store leadership by creating a customer-first, high-energy sales environment. You will lead by example on the floor, coach the team, set goals, and drive client development while upholding Kate Spade standards.

The role focuses on sales productivity and profitability through team building, performance coaching, and adherence to brand and operational excellence; you will also supervise opening/closing procedures and ensure