Luxury Store Manager – Madison Ave, NYC

SBH Fashion; New York (NY); On-site; USD 150,000 - 175,000; Full time

Job summary

SBH Fashion is seeking a Store Manager/General Manager to lead our Madison Avenue boutique in New York. You will oversee a team of 10–12 and drive luxury retail standards, client service, and sales performance to deliver an elevated client experience.

The role entails daily operations, team development, and implementing opening-priorities. A proven track record in Manhattan luxury retail, strong personal selling skills, and an established client book are highly valued; salary is competitive with

Qualifications

• 5+ years of relevant store management experience, ideally in Manhattan luxury retail.
• Proven experience leading teams, managing retail operations, and supporting store openings.
• Strong personal selling ability, polished professional presence, and high execution standards.
• An established client book generating $750K+ annually is strongly preferred.

Responsibilities

• Lead the Madison Avenue store and oversee a team of approximately 10–12, including three direct reports: Women’s Floor Manager, Men’s Floor Manager, and Stock Manager.
• Drive sales performance, exceptional client service, and consistent execution of luxury retail standards.
• Oversee day-to-day retail operations, team development, and performance management.
• Support new-store-opening priorities and establish strong operating practices.

Job description

SBH Fashion is seeking a Store Manager/General Manager to lead our Madison Avenue boutique in New York. You will oversee a team of 10–12 and drive luxury retail standards, client service, and sales performance to deliver an elevated client experience.

The role entails daily operations, team development, and implementing opening-priorities. A proven track record in Manhattan luxury retail, strong personal selling skills, and an established client book are highly valued; salary is competitive with