Store Manager / General Manager

SBH Fashion; New York (NY); On-site; USD 150,000 - 175,000; Full time

Job summary

SBH Fashion is seeking a Store Manager/General Manager to lead our Madison Avenue boutique in New York. You will oversee a team of 10–12 and drive luxury retail standards, client service, and sales performance to deliver an elevated client experience.

The role entails daily operations, team development, and implementing opening-priorities. A proven track record in Manhattan luxury retail, strong personal selling skills, and an established client book are highly valued; salary is competitive with

Qualifications

• 5+ years of relevant store management experience, ideally in Manhattan luxury retail.
• Proven experience leading teams, managing retail operations, and supporting store openings.
• Strong personal selling ability, polished professional presence, and high execution standards.
• An established client book generating $750K+ annually is strongly preferred.

Responsibilities

• Lead the Madison Avenue store and oversee a team of approximately 10–12, including three direct reports: Women’s Floor Manager, Men’s Floor Manager, and Stock Manager.
• Drive sales performance, exceptional client service, and consistent execution of luxury retail standards.
• Oversee day-to-day retail operations, team development, and performance management.
• Support new-store-opening priorities and establish strong operating practices.

Job description

Job Title: Store Manager / General Manager

Our client is an established Italian luxury fashion house recognized for exceptional craftsmanship, refined design, and an elevated approach to contemporary dressing. As the brand strengthens its New York retail presence, it is building a distinguished Madison Avenue team committed to exceptional service and a highly personalized client experience.

THE OPPORTUNITY

• Lead the Madison Avenue store and oversee a team of approximately 10–12, including three direct reports: Women’s Floor Manager, Men’s Floor Manager, and Stock Manager.
• Drive sales performance, exceptional client service, and consistent execution of luxury retail standards.
• Oversee day-to-day retail operations, team development, and performance management.
• Support new-store-opening priorities and establish strong operating practices.

WHAT YOU BRING

• 5+ years of relevant store management experience, ideally in Manhattan luxury retail.
• Proven experience leading teams, managing retail operations, and supporting store openings.
• Strong personal selling ability, polished professional presence, and high execution standards.
• An established client book generating $750K+ annually is strongly preferred.

Salary $150,000-$175,000 +4% Commission