Luxury Boutique Store Manager - Design & Client Experience

Dweet; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Dweet is seeking an experienced Store Manager for its Madison Avenue boutique in New York. The role combines commercial leadership, team development, and hands-on boutique management to deliver exceptional client service and sales results.

The ideal candidate has luxury retail experience, a passion for design, and a proven ability to build lasting client relationships while driving performance. This full-time role requires weekend availability and a hands-on leadership style.

Qualifications

• Track record of achieving sales goals and building teams.
• Strong client relationships and CRM-driven outreach.
• Commercial awareness and ability to read sales data to act.

Responsibilities

• Lead boutique performance, hit sales targets, monitor conversion and AOV.
• Deliver warm, personalized client experience reflecting brand standards.
• Develop client outreach to drive repeat business and loyalty.
• Build relationships with private clients and designers.
• Lead by example on the sales floor with product knowledge.
• Oversee inquiries, special orders, and after-sales service.
• Recruit, onboard, coach, and develop retail team.
• Set goals and provide feedback on sales, service, and ops.
• Foster accountability, professionalism, and hospitality.
• Manage scheduling and floor coverage.

Skills

Client relationships

CRM tools

Sales analysis

Communication

Organizational skills

Leadership

Attention to detail

Design appreciation

POS systems

Inventory management

Weekend availability

Tools

CRM tools

Point-of-sale (POS)

Inventory systems

Job description

Dweet is seeking an experienced Store Manager for its Madison Avenue boutique in New York. The role combines commercial leadership, team development, and hands-on boutique management to deliver exceptional client service and sales results.

The ideal candidate has luxury retail experience, a passion for design, and a proven ability to build lasting client relationships while driving performance. This full-time role requires weekend availability and a hands-on leadership style.