Flagship Luxury Store Lead (Assistant Manager)

Brobston Group; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Brobston Group is seeking an Assistant Store Manager for the 695 Madison flagship boutique in New York. The role partners with the Store Manager to drive customer satisfaction, sales performance, and team development while ensuring store operations align with company procedures.

The ideal candidate will have at least 3 years of luxury retail management experience, deep knowledge of the luxury sector, and strong ownership, teamwork, and communication skills to lead client advisors, cashiers, and

Qualifications

• At least 3 years of luxury retail management experience.
• Strong knowledge and experience in the luxury sector.
• Demonstrated ownership, teamwork, proactivity, and communication skills.

Responsibilities

• Help develop and implement strategies to achieve business goals and monitor sales floor coverage.
• Supervise daily goals and tasks while training and developing Client Advisors, Cashiers, and Support Staff.
• Support management of sales, shrink, payroll, and controllable expenses.
• Maintain store records, manuals, logs, and sales audit practices.
• Execute company initiatives and oversee visual presentation and policy compliance.
• Assist with recruiting, retaining, supervising, and developing store personnel.

Skills

Customer service

Team leadership

Retail management

Job description

Brobston Group is seeking an Assistant Store Manager for the 695 Madison flagship boutique in New York. The role partners with the Store Manager to drive customer satisfaction, sales performance, and team development while ensuring store operations align with company procedures.

The ideal candidate will have at least 3 years of luxury retail management experience, deep knowledge of the luxury sector, and strong ownership, teamwork, and communication skills to lead client advisors, cashiers, and