Luxury Store Manager - Lead Brand & Drive Growth

Orlebar Brown; Montecito (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Private medical insurance

Company commission plan

Orlebar Brown discounts

Paid vacation & sick time

Social events

Job summary

Orlebar Brown in Montecito, CA, is seeking an accomplished Store Manager to lead the US retail team and drive sales, profitability, and brand vision across multiple stores. You will report to the Head of U.S. Retail and develop staff while delivering the company’s luxury customer experience.

The role offers opportunities to expand as new stores open in the US, with a focus on high-end menswear and holiday-ready lifestyle products. Strong leadership and KPI-driven mentality are essential.

Qualifications

• Proven experience building, coaching and developing a team.
• Excellent communication skills, both verbal and written. Internal & external customer service are vital to your success in this role.
• Experience in high-end retail. Familiarity with the menswear market and luxury goods.
• The ability to create and drive sales/footfall during quieter periods.
• Experience in building client bases and client books.
• Computer skills, the ability to report across excel, word, comfortable with register and back office systems.
• A real attention to detail.
• Enthusiastic and enjoy your work.
• A practical multi-tasker, who can focus on the detail whilst never losing sight of the bigger picture.

Responsibilities

• Hire, train & retain a sales team and assistant manager in partnership with the management team.
• Drive sales through a brand led and focused KPI culture.
• Partner with the management team to build and maintain a highly effective sales team.
• Monitor team performance, providing feedback to Head of Retail and HQ team on a weekly basis.
• Build a client base and ensuring high sign up rate. Ensure relationships with customers are developed at all points of sale e.g. keeping them informed of new product, collections and launches.
• Operational competency, including store banking, cycle counts, scheduling, processing of shipments.
• Ensure all aspects loss prevention are considered and observed across the teams. Maintain security of shop premises, stock and all shop monies.
• Execute VM according to company guidelines, implement window sets.
• Communicate product needs and report on performance. Monitoring, maintaining and recording stock levels in the shop to ensure adequate stock levels in order to drive sales.
• Ensuring the team and store is looking its best at all times.

Skills

Team leadership

Communication

High-end retail

Sales driving

Client base

Excel/reporting

Attention to detail

Enthusiastic

Multitasking

Tools

POS systems

Back office systems

Job description

Orlebar Brown in Montecito, CA, is seeking an accomplished Store Manager to lead the US retail team and drive sales, profitability, and brand vision across multiple stores. You will report to the Head of U.S. Retail and develop staff while delivering the company’s luxury customer experience.

The role offers opportunities to expand as new stores open in the US, with a focus on high-end menswear and holiday-ready lifestyle products. Strong leadership and KPI-driven mentality are essential.