Luxury Store Guest Host – Welcoming & Concierge

Wayfair; Houston (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Employee discount

Job summary

Perigold is opening its first luxury retail destination in Houston, and Wayfair is hiring a Luxury Greeter/Store Host to welcome guests and guide them to the right team members for specialized assistance.

You will maintain a pristine front-of-house, answer initial questions about products and services, and help ensure a safe, inviting, luxury shopping environment while collaborating with Designers, Product Specialists, and Sales Associates.

Qualifications

• 1+ year of customer-facing experience in retail or similar setting.
• Strong communication and interpersonal skills with a professional demeanor.
• Ability to use Google Systems (email, Sheets, etc.).
• Energetic, optimistic attitude and willingness to help guests.

Responsibilities

• Be the official first impression of the store, greeting guests warmly.
• Guide guests to showroom areas and connect them with the right team members.
• Maintain a welcoming, immaculate front-of-house area.
• Collaborate with sales/design teams to manage guest flow and handoffs.
• Identify potential safety concerns and escalate to leadership.

Skills

Customer service

Guest greeting

Safety awareness

Google Workspace familiarity

Tools

Google Sheets

Job description

Perigold is opening its first luxury retail destination in Houston, and Wayfair is hiring a Luxury Greeter/Store Host to welcome guests and guide them to the right team members for specialized assistance.

You will maintain a pristine front-of-house, answer initial questions about products and services, and help ensure a safe, inviting, luxury shopping environment while collaborating with Designers, Product Specialists, and Sales Associates.