Luxury Store GM: Lead Sales & Client Experience

Tom Ford Fashion; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Tom Ford Fashion in Las Vegas seeks a General Manager to lead store strategy and day-to-day operations. You will coach the sales team, drive luxury clienteling, and ensure top-tier client experience while meeting revenue and people/operational excellence goals.

You will oversee merchandising, stock control, and store budgets, maintaining brand standards and delivering exceptional service in a dynamic luxury environment.

Qualifications

• Has proven leadership in luxury retail environments and drives client experience.
• Demonstrates ability to coach, train, and develop sales teams to meet targets.
• Excels in managing store operations, budgets, and KPI tracking.

Responsibilities

• Lead store toward annual sales goals across product categories and optimize performance metrics.
• Coach and develop Sales Associates; drive clienteling and top-client engagement.
• Oversee stock, merchandising, and floor presentation per brand guidelines.
• Open/close store and manage staffing to ensure proper coverage.
• Ensure compliance with company policies, safety, and security procedures.

Skills

Retail leadership

Luxury retail

People management

Communication

Organizational skills

Sales excellence

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Teams

POS systems

Job description

Tom Ford Fashion in Las Vegas seeks a General Manager to lead store strategy and day-to-day operations. You will coach the sales team, drive luxury clienteling, and ensure top-tier client experience while meeting revenue and people/operational excellence goals.

You will oversee merchandising, stock control, and store budgets, maintaining brand standards and delivering exceptional service in a dynamic luxury environment.