Luxury Retail Client Advisor — In-Store Fashion Specialist

Tom Ford Fashion; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Tom Ford Fashion in Miami, FL is seeking a Client Advisor to deliver exceptional client experiences and deepen relationships with TOM FORD clients. You will drive store sales, build a high-value client book, and represent the brand with integrity and flair.

The role requires 3–5 years in luxury retail, strong entrepreneurial spirit, and outstanding communication. You will engage the local community, maintain product knowledge across collections, and work a dynamic schedule including evenings and

Qualifications

• 3–5 years of retail sales experience required, preferably in luxury retail.
• Strong entrepreneurial spirit and initiative.
• Strong strategic sales and commercial mindset.
• Excellent client development and relationship-building skills.
• Deep knowledge of the luxury industry with high fashion sensitivity.
• Excellent interpersonal, communication, organization, and follow-through skills.
• Availability to work store hours, including nights, weekends, and holidays.
• Ability to operate MS Office and POS systems.

Responsibilities

• Work closely with Store Leadership to achieve Daily, Weekly and Monthly sales targets.
• Generate and manage individual, high-volume sales business and achieve individual sales goals.
• Source, recruit, develop and maintain client book.
• Track and grow spend of existing client network.
• Manage regular client outreach, consignment, and appointment setting.
• Follow-up on client purchases, alterations, deliveries, special orders, MTM fittings, client specific requests.
• Maintain strong product knowledge of current and past collections at all times.
• Provide product and client feedback to Store Leadership and Merchandising team.
• Deliver outstanding service to TOM FORD clients.
• Maintain an active presence in the local community; keep informed about major events and client activities.
• Adhere to company policies and procedures at all times.
• Create high energy and a positive work environment.

Skills

Sales ability

Entrepreneurial spirit

Strategic sales mindset

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Teams

POS systems

Cash register

Job description

Tom Ford Fashion in Miami, FL is seeking a Client Advisor to deliver exceptional client experiences and deepen relationships with TOM FORD clients. You will drive store sales, build a high-value client book, and represent the brand with integrity and flair.

The role requires 3–5 years in luxury retail, strong entrepreneurial spirit, and outstanding communication. You will engage the local community, maintain product knowledge across collections, and work a dynamic schedule including evenings and