Luxury Sportswear Customer Experience Specialist

RTP Company; Goodview (MN); On-site; USD 22,000 - 39,000; Full time

Job summary

Saint Croix Inc. in Minnesota, a leader in luxury sportswear, seeks a Customer Service Representative to join our team. You will be the primary contact for customers and sales reps, handling orders, addressing concerns, and maintaining account information with professionalism.

You will collaborate with Sales, Production, Planning, Shipping and other departments to meet customer needs, identify trends, and provide data-driven insights to improve service levels and customer satisfaction.

Qualifications

• Serve as a primary point of contact for customers via phone, email, and other communication channels.
• Build and maintain positive customer relationships through responsive, professional, and solution‑oriented service.
• Adopt and perfect brand voice in

Responsibilities

• Serve as the primary point of contact for customers and sales representatives, processing orders and resolving concerns.
• Maintain customer account information and ensure a positive customer experience.
• Collaborate with Sales, Production, Planning, Shipping and other departments to meet customer requirements and drive continuous improvement.

Job description

Saint Croix Inc. in Minnesota, a leader in luxury sportswear, seeks a Customer Service Representative to join our team. You will be the primary contact for customers and sales reps, handling orders, addressing concerns, and maintaining account information with professionalism.

You will collaborate with Sales, Production, Planning, Shipping and other departments to meet customer needs, identify trends, and provide data-driven insights to improve service levels and customer satisfaction.