Luxury Retail Sales Support Specialist | Flexible Schedule

Tapestry, Inc.; Eagan (MN); In loco; USD 20.664 - 28.929; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition assis

Descrizione del lavoro

Coach, a global fashion house, is hiring a Sales Support Associate for our Minnesota store. You will greet clients, assist with merchandise, operate the POS, and help maintain a welcoming, efficient sales floor.

This role emphasizes brand commitment, accurate cash handling, and delivering an exceptional client experience. Ideal candidates have at least 1 year of retail experience, strong English, fashion awareness, and the ability to multitask in a fast-paced luxury environment.

Competenze

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Mansioni

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conoscenze

Customer service

Communication

POS / cash handling

Basic computer skills

Fashion trends knowledge

Multitasking

English proficiency

Strumenti

POS systems

Mobile POS

Walkie talkie

iPad / laptop

Descrizione del lavoro

Coach, a global fashion house, is hiring a Sales Support Associate for our Minnesota store. You will greet clients, assist with merchandise, operate the POS, and help maintain a welcoming, efficient sales floor.

This role emphasizes brand commitment, accurate cash handling, and delivering an exceptional client experience. Ideal candidates have at least 1 year of retail experience, strong English, fashion awareness, and the ability to multitask in a fast-paced luxury environment.