Luxury Sales Support Specialist | Flexible Schedule

Tapestry, Inc.; Edina (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Minnesota to deliver warm, professional customer service at the cash wrap and on the shop floor. You will ensure smooth stock flow from receipt to sale, support merchandising updates, and help maintain an inviting store environment.

Ideal candidates will have retail experience, strong English skills, and the ability to multitask in a busy luxury setting. Flexibility for nights, weekends, and peak periods is expected.

Qualifications

• 1+ years of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Familiar with cash register systems and basic computer skills (iPad / laptop).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS operations

Stock replenishment

Merchandising

English proficiency

Tools

POS systems

iPad / Mobile POS

Walkie talkie

Laptop

Job description

Coach is seeking a Sales Support Associate in Minnesota to deliver warm, professional customer service at the cash wrap and on the shop floor. You will ensure smooth stock flow from receipt to sale, support merchandising updates, and help maintain an inviting store environment.

Ideal candidates will have retail experience, strong English skills, and the ability to multitask in a busy luxury setting. Flexibility for nights, weekends, and peak periods is expected.